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Developed and perfected by a broad range of community organizations, and volunteer managers through the Points of Light Foundation, these Volunteer Management courses address every aspect of volunteer management.
Course topics include Understanding Volunteers, Planning Your Volunteer Program, Recruiting & Placing Volunteers, Orienting and Training Volunteers, Evaluating Your Volunteer Program, among others. Whether your program is formal or informal, and if you are paid staff or a volunteer yourself, you will leave with the best practices to improve your volunteer program!
Although registration for the series is no longer available, participants can still register for any of the remaining courses.
Individual Classes: members $55 / non-members $ 75
Volunteer Management 1- "Understanding Volunteers”
This workshop will let participants review volunteer trends and gain an understanding of the cultural context of volunteerism. It will identify benchmarks of successful volunteer programs, explore why volunteers do what they do, and explain how to connect with their deeply held core values and motivations.
Date/Time- July 22; 9a.m. - 12p.m.
Volunteer Management 2 – “Planning Your Volunteer Program”
Learn effective strategies for planning and organizing your volunteer program. Apply established templates and well-researched standard policies and procedures. Participants will be able to develop their own volunteer handbooks after leaving this session.
Date/ Time- Sept. 4th; 1p.m. - 4p.m.
Volunteer Management 3- “Recruiting & Placing Volunteers"
Using strategically designed position descriptions, participants will learn how to creatively and effectively recruit and place volunteers. Participants will learn how to identify the specific features and benefits to attract the right audience and the match those volunteers to the right volunteer positions.
Date/ Time- September 16; 9a.m. - 12 p.m.
Volunteer Management 4 - “Orienting and Training Volunteers”
The best volunteer in the world will fail without proper orientation and training. Volunteers must be equipped to do their job successfully. This course will teach you how to identify specific training needs, design a training program based on those needs, deliver an effective training event and assess and refine the training based on feedback. This course will show you how you can build on the volunteer’s experience to make the training interactive and engaging.
Date/ Time- October 14; 9a.m. – 12p.m.
Volunteer Management 5- “Supervising Volunteers”
This course will take the volunteer manager through the steps of effective supervision. By defining and communicating clear expectations, guiding and supporting the volunteer staff and developing meaningful reward and recognition activities, will result in improved volunteer job satisfaction and a higher retention rate.
Date/Time- November 4; 9a.m.- 12p.m.
Volunteer Management 6- “Evaluating Your Volunteer Program”
Evaluation is the key to improvement, but knowing how or even where to begin evaluating can be daunting if it has never before been done. This course will take participants through the steps of deciding what to track, how to collect the data, troubleshooting problems, turning data into findings, and using those findings to improve your program and communicate your program’s needs.
Also included in Volunteer Management 6:
“Engaging Volunteers from Low Income Communities”
"Tough, underserved, disadvantaged, low income" are all terms referring to communities who are often under tapped, if not ignored, for having valuable human resources. This training class will build the capacity of nonprofit organizations to successfully engage residents from these communities and improve your agency's ability to serve and respond to needs.
Date/Time- December 2; 9a.m.-1p.m.
Register Now!
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