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Job Title: Community Development Manager
Position providing support to Hamilton County.
Girl Scouting builds girls of courage, confidence and character, who make the world a better place.
Girl Scout Council of the Southern Appalachians
Girl Scout Council of the Southern Appalachians (GSCSA) is a Girl Scout Council created as a result of the merger of the Girl Scouts of Tanasi Council, Girl Scout Council of Moccasin Bend, and Girl Scouts of the Appalachian Council, Inc. The merger was effective October 1, 2009. GSCSA is headquartered in Knoxville, Tennessee, and has satellite offices in Chattanooga, Tennessee and Johnson City, Tennessee. The Council serves approximately 16,000 girls and 5,000 adult volunteers. It has a staff of approximately 60 persons and a budget of approximately $5 million. The Council serves 46 counties in East Tennessee, Northwest Georgia, and Southwest Virginia.
BASIC FUNCTION
The Community Development Manager is responsible for the development of diverse resources in a predetermined territory within the Council service area. This includes recruiting girls to participate in the Girl Scout Leadership Experience, recruiting adult volunteers to deliver and support programming, developing strategic program and financial partnerships, planning and producing fundraising/community development events, and promoting GSCSA through strategic participation in community activities.
JOB QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
MINIMUM JOB REQUIREMENTS
- High School Diploma/GED equivalent with 1 to 3 years of related experience.
- Valid Driver’s License.
- Bachelor’s degree in a relevant course of study preferred.
- Fund development and/or event planning experience a plus.
- Bilingual Spanish/English a plus.
KNOWLEDGE, SKILLS AND ABILITIES
- Strong sales ability including the ability to close sales.
- Excellent self management skills.
- Strong organizational skills.
- Strong written and oral communication skills.
- Ability to set and achieve goals.
- Ability to prioritize and meet deadlines successfully.
- Ability to speak in public with confidence and professionalism.
- Ability to be an effective team player.
- Ability to interact professionally with a wide variety of people.
- Ability to speak in public with confidence and professionalism.
- Ability to use Microsoft Office and Personify software effectively.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sufficient eye-to-hand coordination to successfully operate a computer keyboard.
- Sufficient visual acuity to make appropriate judgments with regard to written materials.
- Ability to communicate orally and in writing.
- Ability to lift up to 50 pounds of force occasionally, and/or up to 20 pounds of force, frequently, and/or up to 20 pounds of force constantly to move objects.
- Ability to work extended hours, nights, and weekends as necessary to support events.
- Ability to travel within Council service area and work in a mobile environment on a daily basis.
- Some overnight travel may be required.
- Other demands, as determined by the Council.
KEY RESPONSIBILITIES
- Creates and implements a plan to meet or exceed recruiting goals for girl members and adult volunteers using a multifaceted recruitment strategy.
- Supports the marketing efforts which drive participation in all GSCSA programs, including (but not limited to)
- Identifies and develops relationships with individuals, businesses, government and educational entities—creating strategic program and financial partnerships which support the Girl Scout Leadership Experience (GSLE).
- Serves as the “face” of GSCSA in their territory. Promotes both GSCSA and the GSLE through community participation, speaking engagements and attendance at United Way meetings.
- Assists with the development of (and serves as the staff liaison to) a Community Leadership Cabinet—a group of dedicated volunteers who support Council fundraising and community relations efforts.
- Supports GSCSA advocacy efforts by building relationships with local, state and federal government officials who represent the assigned territory.
- With the support of the Resource Development Team and Community Leadership Cabinet, produces one signature fundraising event annually.
- Provides exceptional customer service experience to both internal and external customers including follow-up as needed.
- Other duties as assigned.
KEY QUALITIES
- The ability to demonstrate and articulate a genuine passion for the Girl Scout mission and vision. Must become a member of Girl Scouts of the USA.
- The ability to embrace and model the GSCSA culture.
- Sensitivity to the need of every individual to be treated with respect and fairness.
- Demonstrated reasoning ability, in order to successfully lead and/or manage responsibilities as described above.
- Proven capability to work in a collaborative, customer-focused environment.
- Actively supports and promotes the Council’s and GSUSA’s Affirmative Action plans and their commitment to diversity and pluralism throughout the organization.
- Actively supports and promotes all efforts to increase cooperation, communication, and collaboration between and among staff members, volunteers, and girls.
- Understands and internalizes the importance of seeking resolution to problems and concerns by bringing them to the direct attention of her/his supervisor in a timely manner.
- Demonstrates and promotes a climate of courtesy and professionalism to coworkers, volunteers, girls, and others with whom her/his job puts her/him in contact.
- Ensures that materials prepared and produced for Council’s internal and external publications reflect the highest standards of excellence.
- Consistently seeks to improve the effectiveness and efficiency of all Council operations by demonstrating positive and creative approaches to our delivery of service.
- Demonstrates sound time-management skills by effectively and efficiently organizing, prioritizing, and completing multiple assignments in a timely manner.
- Maintains strict confidentiality when handling sensitive information.
- Models behavior consistent with the mission and purpose of Girl Scouting.
- Demonstrates sound judgment and responsible decision-making by ensuring that the Girl Scout Mission and the Council goals drive all decisions.
FLSA CLASSIFICATION: Exempt
Deadline for submitting application is Wednesday, March 14, 2012, at 4:30 pm.
Please submit resumes and cover letters to Melissa Berry (mberry@girlscoutcsa.org) or
Attention: Melissa Berry
GSCSA
1567 Downtown West
Knoxville, TN 37919
No phone calls please.
Drug Testing Required Prior to Job Entry.
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